FREQUENTLY ASKED QUESTIONS

GENERAL

   Do you have an in-house team or do you outsource the work / part of work?

We do not outsource any work. Our strong competent team of 75+ Wordpress developers work inhouse under one roof to deliver the projects. If there is something we feel, is beyond our capabilities we prefer hiring a fulltime resource with us or getting our existing developers trained on the required technologies instead of outsourcing the work.

   What is your general turn-around time for the project?

We understand that you need a time estimate before you award the project to us, but even if we talk about in geneal way we need to review the details of requirements you have. So we would request you to contact us and share the details and one of our associates will be in touch with you to discuss more about the project.

   Do you provide SEO friendly markup?

Our every conversion is based on latest web standards. Developers at WPGeeks have strict intructions to follow these standards, be it SEO compliances or W3C validations. Eevery design we convert to markup is W3C validated, SEO friendly in natture. Contact us to ask for some example URLs.

   What are Wordpress validated themes?

Like W3C validation for markups, Wordpress has some specific rules and instructions for developers to create custom Wordpress themes, or themes a developer customizes. These standards make the usage of these themes more effecient and as soon as themes are validated, their scalabilty gets enhanced manyfolds.

   What efforts are counted as Wordpress customization?

Sometimes in a project we encounter few requirements, which can not be fulfilled by any exiting plugin or core Wordpress functions. To work on these requirements, either we crate a new plugin or edit Wordpress itself (obviously within the core definition of the CMS). These efforts are called customized solution and such requirements we refer as customization.

   Can I go through your work samples?

Sure, you can check our latest portfolio here. If you still need to see more, please contact us and one of our associates will be in touch with you to share more of our work samples.

   Do you offer development services more than just Wordpress?

Yes, we do provide design and development services on other CMS's and technologies. To know more please get in touch with us and our associate will assist you further.

We understand the value of time and ensure that we deliver the project in a minimum turnaround time. We deliver the first page coded within 8 to 24 working hours, depending upon the timeline you choose, on the final placement of your order.

    Do you really work 24x7?

Our team has fixed working hours, however we accept queries and related assistance 24/7. In some cases, when you hire a developer or team of developers we can arrange project execution as well in 24/7 mode.

ABOUT ORDER/PAYMENT

   What payment methods do you accept?

We accept payments from all leading credit cards and debt cards through 2CO. The same payment gateway also supports paypal as payment method. In some cases, we can accept payments via wire trasfer as well.

   I have a project I need quotation for. What do you need from me?

Please fill in the contact form, try to include as much as possible within the project description field. If you have design files ready, please share that as well. Also make sure you provide your working email and contact number so that our team can reach you to discuss about the project.

   What if you are not able to complete the project within committed time?

While we offer 100% satisfaction, one of the reason is our timely delivery. As soon as our PM received every information or files he needs, he instantly starts the work. We strive to meet deadlines with every project but if there is any delays in delivery, you can always contact our delivery head at delivery@hirewpgeeks.com and he will be in touch with you as soon as possible.

PRIVACY AND POLICY

   I am not satisfied, Will I get my money back?

The primery aim of our business is 100% satisfaction to our clients and to meet such commitment we work real hard. However due to some reasons you feel its not 100%, we will refund the project fee you have paid.

   We are agency and do not want you to show our work samples, how will you ensure this?

We will be glad to sign Non Disclosure Agreement (NDA) with you, 90% of our agency clients have opted for that and the work we do for them have nver been disclosed to anyone.

   I need you to create a plug-in for me, who will own the code and rights

Every project we work belongs to respective client only. As soon as project is delivered, code and everything else is all yours.